SHIPPING & DELIVERY

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This service offers tracked delivery. A tracking number is available upon request for you to track your order. Please contact us at support@laurelandbee.com or via Facebook Messenger.
Estimated 6+ business days*
* Estimated delivery time between metro areas of major cities. Excludes time in customs if applicable and may be subject to delay due to causes outside of the postal service's control. 
Priority Processing is available on the order page which guarantees same day processing. 

MODIFYING OR REQUESTING TO CANCEL YOUR ORDER:

Laurel & Bee will gladly add or remove items from your order upon request when possible before being sent for delivery. If an item or order is cancelled, please allow 3-5 business days for the refund value to process back to your account. Our Store Vouchers/ Gift cards will be available to use immediately.

CUSTOMS DUTIES AND TAXES ON INTERNATIONAL ORDERS

We do our best to avoid customs duties and taxes on international orders. However we do not take responsibility for any duties or taxes charged to deliver to your particular country.

In the event that an international order attracts custom duties or taxes, please use an online calculator or refer to your governments website regarding duties and taxes.

For New Zealand, all shipments sent exceeding the sales value of $190 AUD will incur a duties and taxes charge.
You can calculate your expected duties and taxes by visiting the New Zealand What's My Duty Calculator. 

For UK orders you may need to pay customs duties on orders that exceed 135 pounds.
You will need to pay VAT on all orders over 15 pounds. These are payable to UK customs upon entry into the UK.
For more information, please refer to the UK customs website.

For all other destinations countries, please refer to your local government duties and taxes website.

We are legally required to declare the total value paid on international shipments. Laurel & Bee reserves the right to deduct any returns costs incurred from the total return amount for orders that are refused at customs should duties and taxes be unpaid.

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